88bg FAQ — Answers to all your questions

No. Each person is only permitted one account on 88bg. Attempting to open multiple accounts using the same mobile number, email, or bank account may result in all accounts being suspended and balances being forfeited.

KYC (Know Your Customer) verification keeps your account secure and helps prevent fraud. Before processing withdrawals or when certain thresholds are reached, 88bg may ask you to verify your national ID or passport. It's a one-time process and your information is fully protected.

On the login page click the "Forgot Password?" link. Enter your registered mobile number or email address. An OTP or reset link will be sent to you. Use it to set a new password and log back in.

88bg supports all major mobile banking methods in Bangladesh, including:

• Mobile Banking — Instant deposit
• Nagad — Instant deposit
• Rocket — Fast processing
• Net banking & card payments (subject to conditions)

All transactions are encrypted and secure across every payment method.

The minimum deposit on 88bg is just BDT 200, making it easy for players of any budget to get started. There is no fixed maximum deposit limit, though KYC verification may be required for larger transactions.

Deposits via Mobile Banking, Nagad, and Rocket are typically Instant — meaning funds are credited to your 88bg account within 5 minutes. Bank transfers may take a little longer. If it's been more than 30 minutes, please contact support.

88bg does not charge any deposit fees of its own. However, your mobile banking provider (Mobile Banking/Nagad/Rocket) may apply their own transaction fees. Please refer to your payment provider's terms and conditions for details.

The minimum withdrawal amount on 88bg is BDT 500. Your account must have completed KYC verification before withdrawing. Bonus winnings are subject to specific wagering requirements before withdrawal. For more details, Withdrawal Page here.

Withdrawal requests are typically processed within 1–6 hours processing is completed within this time. Maximum processing time is 24 hours. Slight delays may occur on bank holidays. For instant withdrawals, use Mobile Banking or Nagad.

Common reasons for withdrawal rejection include incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Check your email or in-app notifications for the reason, and contact 24/7 support for assistance.

88bg offers several types of bonuses:

• Welcome Bonus: Special bonus on your first deposit for new members
• Daily Login Bonus: Daily login rewards
• Deposit Bonus: Bonus credits on qualifying deposits
• Cashback: Cashback on weekly or monthly losses
• Referral Bonus: Refer a friend and you both get rewarded
• VIP Rewards: Exclusive perks for regular players

To learn more Promotions Page here.

Wagering requirements refer to how many times you need to place bets before you can withdraw bonus funds. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must wager BDT 10,000 before withdrawing. Requirements vary by bonus, so always read the terms before claiming an offer.

A bonus may fail to activate if the promo code was entered incorrectly, the minimum deposit requirement wasn't met, or the bonus has expired. If the issue continues after 24 hours, contact live support and share your transaction ID.

Yes, 88bg is fully mobile-friendly. You can play on any Android or iOS device through your browser — no app download required. The layout automatically adapts to your screen size for a seamless experience.

Start by refreshing the page and checking your internet connection. Then clear your browser's cache and cookies, or try a different browser. If the issue persists, contact 88bg live support — they'll get it sorted quickly. If you disconnect during a game, your balance remains safe.

Yes, 88bg is a licensed and regulated online gaming platform. All transactions are secured with SSL 256-bit encryption, and your personal information is never shared with third parties. Our Privacy Policy Find out more on the page.

Log in to your account, go to the Settings menu, and open the "Security" section. You'll find the 2FA option there. Verify your mobile number via OTP to activate 2FA. From that point on, a one-time code will be sent to your phone each time you log in, significantly improving your account security.

If you notice any unrecognized logins or unusual transactions on your account, change your password immediately and contact 88bg support. The support team will investigate and take the necessary steps. You can also use the option to log out of all devices.

Yes, 88bg is committed to responsible gaming. You can set daily, weekly, or monthly deposit limits directly in your account settings. A self-exclusion option is also available. To learn more Responsible Gaming Visit the page.

No. 88bg strictly enforces an 18+ policy. Anyone under 18 is not permitted to register or play. Age is verified during registration, and ID documents may be requested in cases of doubt.